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Scheduling and Staffing Coordinator

Department Syl Apps Youth Centre Treatment Date Posted 7/3/2019

Position Type Regular Full Time Reference No. 2019-2842

LocationGTA, Ontario, Canada

Kinark Child and Family Services is a leading child and youth service organization in Ontario which provides a wide range of evidence-based services that include individual, family and group counselling for children and youth with complex needs and their families.  Kinark’s three program streams include: Community-Based Child and Youth Mental Health, Autism and Forensic Mental Health/Youth Justice.


Syl Apps Youth Centre (Syl Apps) is a secure youth mental health facility in Oakville that can provide support for up to 48 youth at a time. Syl Apps operates three programs: (1) Secure treatment (mandated by the Child & Family Services Act—CFSA) (males and females) ;  (2) Secure detention and custody (mandated by the Youth Criminal Justice Act—YCJA) (males and females); and (3) It is also the only facility in Ontario designated to accept youth by order of the Ontario Review Board.   We are committed to providing a range of services and a high standard of care for young people and their families.


Join us in further developing Syl Apps as a Centre of Excellence. 

Want to help children and youth with complex needs?

Come join our team!


Kinark: Helping children and youth with complex needs achieve better life outcomes.

We currently have an opportunity for a:


Scheduling and Staffing Coordinator

Regular, Full-Time

Job Summary:

Reporting to the Program Manager the Coordinator of, Scheduling and Staffing assumes the responsibility for the general and operational day-to-day management of the Staffing and Scheduling office. This position provides a strategic and innovative approach to standardized scheduling and staffing practices.


Key Responsibilities:

• To assist in the development and maintenance of master and working schedules for the facility.

• Create optimal schedules that adhere to each unit budgeted numbers

• Monitoring and putting forward recommendations for efficient staffing ratios

• To ensure the functionality and integration of the scheduling software supports the scheduling and

staffing practices of Kinark

• Will promote communication and connectedness by developing effective staffing scheduling policies

and processes in collaboration with the Program Managers and Unit Supervisors

• Responsible for the day-to-day coordination of the Staffing and Scheduling Office

• Responsible for creating overtime utilization reports

• Responsible for creating reports that track staff utilization (shortages)

• Assists Unit Supervisors with their staffing ratio

• Assists Unit Supervisors in maintaining their staffing templates

• Assist in conducting quarterly Portfolio Meetings for each unit

• May help with the maintenance of the staffing and scheduling software for all user



• Health/ Administrative Degree preferred.



• Three to five years’ experience in the development and maintenance of staff schedules

• Three to five years of leadership experience.

• Three to five years of experience in developing and maintaining master schedules.

• Experience in applying the Collective Bargaining Language to scheduling practices

• Strong labor relation skills



• Good understanding of government policies, procedures and legislation related to health care.

• Knowledge of staffing schedules, electronic staffing and scheduling systems.

• Knowledge of teaching the technical applications of scheduling software.

• Knowledge and proficiency in the use of scheduling software.

• Knowledge of collective agreements and how it affects scheduling.



• Well-developed analytical and conceptual skills with excellent ability to plan coordinate and implement.

• Well-developed organizational, prioritization and time management skills.

• Well-developed problem solving and decision making skills.

• Excellent communication and interpersonal skills

• Well-developed mediation, conflict resolution and negotiation skills.

• Well-developed diplomacy skills.

• Excellent computer skills. (Microsoft Office, Kronos)


Interested applicants should submit their résumés via: by July 16, 2019


Kinark Child and Family Services values inclusivity and diversity in the workplace.  We encourage applicants from diverse backgrounds.  We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’).   If you require accommodation during any stage of the recruitment process, please notify Human Resources at  or (905) 474-9595.

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

If you are looking for an exciting opportunity and to build a career in an innovative and dynamic organization, submit your resume by clicking on Apply Now below.
We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Kinark Child and Family Services is an equal opportunity employer.