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Client Services Supervisor

Department Northumberland Date Posted 3/12/2018

Position Type Regular Full Time Reference No. 2018-2348

LocationCobourg, Ontario, Canada

Kinark Child and Family Services is a leading child and youth service organization in Ontario, which provides a wide range of evidence-based services that include individual, family and group counselling for children and youth with complex needs and their families.  Kinark’s three program streams include: Community-Based Child and Youth Mental Health, Autism, and Forensic Mental Health/Youth Justice.

Want to help children and youth with complex needs?

Come join our team!

Kinark:  Helping children and youth with complex needs achieve better life outcomes.

We currently have an opportunity for a:

Client Services Supervisor

Northumberland Program (Cobourg, ON)

Regular, Full-Time – 35 hours/week


Job Summary:

Reporting to the Clinical Services Manager, Community Mental Health Peterborough and Northumberland, the Client Services Supervisor will be responsible for program planning, effective coordination of services, and interagency and community development.  Additionally, the Client Services Supervisor will supervise staff within the larger community mental health treatment team.   They will also provide clinical supervision and oversight in the program and with staff.  The Client Services Supervisor will be a member of the Community Mental Health East management team. 


Duties & Responsibilities (are not limited to):

  • Hires, coaches, informs staff evaluation, and ensures appropriate staff training.
  • Provides clinical supervision and oversight to the Clinical team.
  • Liaises with relevant community stakeholders and maintains ongoing contact with Police.



  • Master’s Degree in Social Work (MSW), or equivalent.
  • Will consider applicants with similar educational background who have a current membership in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW).
  • Minimum of 5 years' experience working in a children’s mental health setting or a related children’s services field.
  • Previous leadership experience will be considered an asset.
  • Demonstrated expertise in understanding the importance of child/family assessment, family, group and individual therapy interventions, case management, and working with inter-disciplinary teams.
  • Solid understanding of evidence-based practice and experience working with complex children/families.
  • Computer literacy and effective report writing abilities.
  • Enthusiasm, versatility and adaptability.
  • Excellent communication, organizational, engagement and sustainability skills.
  • Travel is required for this position; the successful incumbent must have a valid Ontario driver’s license, access to a reliable vehicle and be willing to obtain automobile insurance which includes driving for business purposes with a minimum liability of one million dollars.
  • Satisfactory Criminal Record Check (including a Vulnerable Sector Screening) and Pre-Employment Medical.
  • Candidates Bilingual in English and French will be given special consideration.


Interested applicants should submit their résumés via: 



Kinark Child and Family Services values inclusivity and diversity in the workplace.  We encourage applicants from diverse backgrounds.  We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’).   If you require accommodation during any stage of the recruitment process, please notify Human Resources at or (905) 474-9595.


While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

If you are looking for an exciting opportunity and to build a career in an innovative and dynamic organization, submit your resume by clicking on Apply Now below.
We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Kinark Child and Family Services is an equal opportunity employer.
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