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Client Services Supervisor

Department Community Mental Health East Date Posted 5/30/2018

Position Type Regular Full Time Reference No. 2018-2283

LocationPeterborough, Ontario, Canada

Kinark Child and Family Services is a leading child and youth service organization in Ontario, which provides a wide range of evidence-based services that include individual, family and group counselling for children and youth with complex needs and their families.  Kinark’s three program streams include: Community-Based Child and Youth Mental Health, Autism, and Forensic Mental Health/Youth Justice.

Want to help children and youth with complex needs?

Come join our team!

Kinark:  Helping children and youth with complex needs achieve better life outcomes.

We currently have an opportunity for a:

Client Services Supervisor –Community Mental Health (CMH) East*

Regular, Full-Time* – 35 hours/week

Peterborough Program

Job Summary:

As a leader and motivator, your clinical expertise and interpersonal strengths will help ensure the effective operation of our Clinical Services.  The Client Services Supervisor – CMH East is a member of the CMH East management team.


Reporting to the Clinical Services Manager, the Client Services Supervisor will provide clinical leadership and supervision to, Clinical Therapists and Child and Youth Workers for the SNAP (Stop Now and Plan) Program.  SNAP®, which stands for STOP NOW AND PLAN, is an evidence-based, cognitive-behavioural model developed at the Child Development Institute (CDI). SNAP helps children, and their parents, learn how to effectively manage their emotions with the goal of preventing future anti-social behaviour and reducing the chances of conflict with family, peers and authority figures.


The Supervisor will be responsible for program planning, effective coordination of services, and interagency and community development.


Duties & Responsibilities (are not limited to):

o    Plays a key role in the implementation and daily operation of SNAP, working in close collaboration with Child Development Institute (CDI)

o    Hires, supervises, and evaluates staff and ensures appropriate staff training

o    Participates on an on call rotation for the East CYMH programs

o    Liases with relevant community stakeholders and maintains ongoing contact with Police



o    Master’s degree in Social Work, or Masters level education in a social services field

o    Must be registered and/or in the process of registering with the Ontario College of Social Workers and Social Service Workers (OCSWSSW), or the College of Registered Psychotherapists of Ontario (CRPO).  

o    Minimum of 3 years’ experience working in a children’s mental health setting or a related children’s services field.

o    Supervisory and leadership experience will be considered an asset.

o    Demonstrated expertise in child/family assessment; family, group and individual therapy interventions; case management; and working with inter-disciplinary teams.

o    Solid understanding of evidence based practice and experience working with complex children/families.

o    Working knowledge of evidence informed therapy models and techniques, and the ability to work with families in a culturally sensitive manner.

o    Computer literacy and effective report writing abilities.

o    Enthusiasm, versatility and adaptability

o    Excellent communication, organizational, engagement and sustainability skills.

o    Travel is required for this position, the successful incumbent must have a valid Ontario driver’s license, access to a reliable vehicle and be willing to obtain automobile insurance which includes driving for business purposes with a minimum liability of one million dollars.

o    Satisfactory Criminal Record Check (including a Vulnerable Sector Screening) and Pre-Employment Medical.

o    Candidates Bilingual in English and French will be given special consideration.


Interested applicants should submit their résumés via: 


Kinark Child and Family Services values inclusivity and diversity in the workplace.  We encourage applicants from diverse backgrounds.  We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’).   If you require accommodation during any stage of the recruitment process, please notify Human Resources at or (905) 474-9595.


While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.


If you are looking for an exciting opportunity and to build a career in an innovative and dynamic organization, submit your resume by clicking on Apply Now below.
We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Kinark Child and Family Services is an equal opportunity employer.
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